We stand behind our work with a clear, written warranty on every project we complete — so you can enjoy your renovated home with peace of mind.
Our Warranty
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1-Year Workmanship Warranty
We provide a 1-year warranty on our workmanship for completed renovation projects, starting from the date of substantial completion.
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Covers Core Renovation Work
Applies to carpentry, tiling, drywall, painting, flooring, decks, and other renovation work — including related plumbing, electrical, and HVAC done by TrueCraft-approved trades.
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Halifax & Surrounding Area
Our warranty covers projects completed by TrueCraft Maritime Renovations within Halifax Regional Municipality and nearby communities.
How Our Renovation Warranty Works
When you renovate with TrueCraft, you don’t just get a finished space — you get our ongoing support.
Workmanship Warranty (1 Year)
We warrant that our workmanship will be free from defects for 1 year from the date your project is substantially completed.What This Means for You
If something related to our workmanship fails under normal use — a tile comes loose, trim separates, a deck board was installed incorrectly, a vent we installed isn’t performing as intended — we’ll assess and correct the issue according to the terms of our warranty.Who Performs the Work
Warranty service is performed by TrueCraft staff or trusted trade partners approved by us.
Your full, signed Warranty Certificate is provided at project closeout and governs all terms and conditions.
Our warranty is designed to protect you against defects in our workmanship — not wear-and-tear or misuse. In simple terms: if we didn’t do it right the first time, we’ll make it right.
What’s Covered Under Our Warranty
Examples of covered items include:
Carpentry & Framing
Walls, ceilings, bulkheads, door and window framing, built-in structures installed by TrueCraft.Finishes
Drywall finishing, interior painting, trim and casing, baseboards, crown moulding, doors installed by us.Flooring & Tiling
Installation of tile, vinyl, laminate, engineered hardwood, and related underlayments installed by TrueCraft or our approved trades.Bathrooms & Kitchens
Installation of showers, tubs, tile surrounds, vanities, countertops, backsplashes, cabinetry, and related trim work.Decks & Exterior Carpentry
Framed decks, railings, stairs, and exterior doors installed by TrueCraft (subject to normal maintenance by the homeowner).Plumbing, Electrical & HVAC
Work performed by our licensed and insured trade partners as part of your renovation — including ventilation work like bathroom exhaust fans and ducting — is covered for workmanship according to the terms in your certificate.
For full details and legal terms, please refer to your signed Warranty Certificate provided at
project completion.
What’s Not Covered
To keep things clear and fair, some items are not covered by our warranty. These are standard exclusions across the renovation industry.
Our warranty does not cover:
Normal wear and tear (scuffs, dings, scratches, minor cracks from natural settling)
Damage from misuse, abuse, or neglect
Lack of regular maintenance (e.g., not caulking, sealing, or repainting as needed)
Issues caused by moisture, leaks, or structural movement outside of our scope of work
Existing conditions that were not part of our contracted work
Materials supplied by the homeowner or third parties outside of TrueCraft’s control
Appliances, fixtures, and manufactured products (these are covered by the manufacturer’s warranty)
Modifications by others after our work is complete
If you’re ever unsure whether something is covered, we encourage you to reach out — we’re always happy to take a look and provide guidance.
If you believe you have a warranty issue, here’s the simple process:
Contact Us
Use the form on this page or email/call us to describe the issue and attach photos if possible.Assessment
We review your request, check your project details, and may schedule a site visit to inspect the issue.Plan & Resolution
If it’s covered under our warranty, we’ll schedule repair or corrective work and communicate timelines clearly.Follow-Up
After the work is complete, we confirm that the issue has been resolved to your satisfaction.
How to Request Warranty Service
FAQs
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Your warranty starts on the date your project is substantially completed, as indicated in your final invoice or closeout paperwork.
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Yes. At the end of your project, you receive a signed Warranty Certificate outlining your coverage, including workmanship and any applicable trades such as plumbing, electrical, and HVAC.
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Yes, ventilation work completed as part of your renovation (such as bathroom exhaust fans and ducting) by TrueCraft-approved licensed trades is covered for workmanship under the terms of your warranty, subject to standard exclusions.
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Products and fixtures are covered by the manufacturer’s warranty. We’re happy to help you identify the manufacturer and provide documentation where available.
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After the warranty period, we can still help with maintenance or additional work — it simply falls under paid service, not warranty. Many clients continue to use us for ongoing improvements.
Need a Copy of Your Warranty Certificate?
Did you misplace your paperwork, or just want a digital copy? You can download a sample of our standard warranty certificate below, or contact us and we’ll resend the version specific to your project.
Renovating Soon? Start With a Team That Stands Behind Its Work.
A clear warranty is just one part of how TrueCraft does renovation differently — with transparency, detailed estimates, and one-project-at-a-time focus.
If you’re planning a bathroom, basement, kitchen, or deck project in HRM, we’d be happy to discuss your ideas and walk you through our process.